What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic FREE Hearing Screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

I am always treated with great respect, care and professional skills. Appointments always meet my calendar needs and are never rushed. Jackie uses her computer to check on my hearing aids internally and externally. I always leave feeling my hearing is better than when I arrived.

Nancy Roche, on Google

Five star service.I arrived to the office and was greeted and checked in immediately.The staff was pleasant and efficient. I would definitely recommend them. This is my second year using their services and I will be returning next year. You will not be disappointed!!

monica butler, on Google

Very knowledgeable friendly professional doctor and staff easy in and out and would recommend to others

Dave Creciun, on Google

Prompt and professional service. They even called the day before to make sure I had directions

mike samaha, on Google

I appreciate Hearing Health Professionals for their quality service, responsiveness and their support for my hearing needs. I was a lot apprehensive to wear hearing aids but Jackie has helped me to understand every aspect of hearing health and has answered my questions/concerns whenever I have presented them such that...

Nathania Johnson, on Google

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